Remote Customer Success Manager Adoption & Growth (Mexico)

Shopmonkey is seeking a Customer Success Manager to empower customers, drive adoption, and grow relationships across accounts of all sizes on our platform. You will collaborate with sales, implementation, support, and product teams to ensure customers achieve success throughout their journey. This remote role supports Mexico-based candidates; you will manage onboarding, product walkthroughs, renewals, and upsell opportunities while championing customer voices to improve the platform.