海外培训总监

Key Responsibilities: Build the overseas store training framework, covering operational skills, leadership development, certification systems, and career progression pathways. Develop annual training plans, budgets, and KPIs, and drive training initiatives that enhance store operational performance. Establish a structured talent pipeline from frontline staff → store manager → area/region management to ensure sufficient leadership bench strength. Lead and manage the internal training team, ensuring standardized, scalable, and impactful training content delivery across markets. Collaborate with cross-functional teams including Operations, HR, and Brand/Marketing to gather business needs and complete feedback loops. Monitor and evaluate training impact through metrics such as learning completion rate, certification pass rate, and improvements in store operational indicators to verify training ROI.Develop and implement digital learning tools and platforms (systems, assessments, question banks, certification modules) to improve global learning efficiency.