HVAC CSR / DISPATCHER

Job Responsibilities: Manage incoming service calls and dispatching technicians efficiently Provide exceptional customer service to clients, ensuring they FEEL GOOD INSIDE about their experience Schedule service appointments and maintain accurate records Assist with billing and invoice processing Coordinate with technicians to ensure timely service delivery

Qualifications: Previous customer service experience Strong communication and organizational skills Ability to work well under pressure Proficiency with computer systems and software Knowledge of HVAC systems is a plus If you have a passion for helping people FEEL GOOD INSIDE and want to be part of a dynamic team, we'd love to hear from you!

About Us: Modern Heating & Air is a family-owned and operated HVAC company serving the central Iowa area since 2010. We are dedicated to providing our customers with exceptional service and top-quality products to ensure they FEEL GOOD INSIDE about their home environment. Our team of highly trained technicians is committed to exceeding customer expectations and creating comfortable living spaces for all our clients.