General Manager - Sales Manager H/F

The General Manager leads all aspects of restaurant operations and sets the standard for team performance. This position is responsible for upholding corporate standards of service, including wine and cocktail program management, human resources administration, and public relations and marketing initiatives, while managing costs to meet or exceed budgeted net income. The General Manager serves as the primary point of accountability for all restaurant operations. Recruit, interview, hire, onboard, train, coach, and develop management and hourly team members. Conduct regular performance evaluations and coaching sessions. Ensure compliance with all company policies and procedures. Manage employee relations matters with professionalism and discretion. Operations, Guest Experience & Compliance Oversee daily front-of-house and back-of-house operations. Ensure consistent execution of service, food quality, cleanliness, and hospitality standards. Maintain restaurant appearance and oversee facility upkeep. Monitor online reviews and implement improvement initiatives. Build relationships with repeat guests and community partners. Maintain food safety and sanitation standards. Enforce alcohol service policies and responsible beverage service. Financial Management, Cost Control & Marketing Manage labor, food, beverage, and operating costs. Analyze financial statements, P&Ls, and key performance indicators. Approve invoices, purchasing, and inventory controls. Oversee purchasing and inventory management. Minimize waste, spoilage, and inventory loss. Monitor beverage and food cost percentages. Support local marketing initiatives. Build and maintain relationships within the local community. Drive catering, private dining, and promotional opportunities. Financial Management Bachelor's degree in Hospitality, Business, or related field preferred.~5–10 years of progressive restaurant management experience.~3+ years as a General Manager in a high-volume restaurant preferred.~ Strong financial and business acumen.~ Experience managing budgets and P&L statements.~ Key Performance Indicators (KPIs):Food Cost %Beverage Cost %Management Development Health Inspection ScoresOnline Review Ratings