Senior Program Manager, Lead-to-Cash
$185,000 - $235,000 per year
Apply now (opens in a new tab)Senior Program Manager, Lead-to-Cash
L6
$185,000 - $235,000 per year
Occupations
Project Management SpecialistsGeneral and Operations ManagersInformation Technology Project ManagersIndustries
Custom Computer Programming ServicesSoftware PublishersFinancial Transactions Processing, Reserve, and Clearinghouse Activities- Program leadership & alignment
- Own the end-to-end Lead-to-Cash roadmap, from demand capture through recognized revenue, with a named owner for every stage
- Build and maintain the cross-functional dependency map across Marketing, Sales, Deal Desk, Legal, Finance, Fund Administration operations, and CX
- Run decision forums and get decisions made and documented, including rules of engagement between Sales and Fund Administration for expansion deals
- Demand to opportunity
- Partner with Marketing and Sales leadership on lead capture, scoring, and routing from Marketo into Salesforce, including routing existing customers to their account owners
- Define one intake path in Salesforce for expansions, whether they start with a seller, Customer Success, or Fund Administration
- Drive consistent opportunity creation and forecasting in Salesforce and Gong across new-logo and expansion motions
- Price, quote & contract
- Lead the CPQ selection to a decision, evaluated against our real pricing scenarios (asset-based fees, multi-entity, multi-currency, event-triggered service starts)
- Run the CPQ implementation and its hand-off to Ironclad for order forms, with approvals and audit trail held in the system
- Sequence the migration of live subscriptions onto the new model without disrupting an active billing cycle
- Order to cash & revenue
- Drive the automated hand-off from signed contract to booking, Fund Administration onboarding, and billing setup, orchestrated through Workato
- Partner with Billing and Revenue Accounting on subscription flow into Zone Billing and NetSuite, invoicing, collections, and ASC 606 revenue recognition
- Measurement & change management
- Define and own KPIs across the funnel, including speed to lead, quote cycle time, days from signature to first invoice, manual touches per order, and revenue-metric consistency across systems
- Own cutover, rollback, training, and change management for every team whose daily work changes, with controls that support SOX, SOC 1, and SOC 2
- First 90 days: an end-to-end Lead-to-Cash map and program plan covering new-logo and expansion motions, signed off by every functional leader
- Within 6 months: expansion intake and ownership live in Salesforce, a CPQ decision made, and implementation underway
- Within 12 months: signed deals flowing to booking, onboarding, and billing without re-keying, with measurable gains in quote cycle time and days to first invoice
- 8+ years of program or project management experience, including at least 4 years leading lead-to-cash, quote-to-cash, or order-to-cash transformation programs at a B2B software or services company
- Delivered programs that spanned the full revenue chain: marketing and lead management, CRM and forecasting, CPQ and contracting, billing, collections, and revenue recognition
- Led at least one CPQ or billing system selection and implementation end to end, from requirements through go-live and hypercare
- Hands‑on program experience with Salesforce and NetSuite, or comparable CRM and ERP platforms
- Delivered in a multi-entity, multi-currency environment with pricing that is not seat‑based (usage, consumption, asset‑based, or transaction‑based)
- Experience with both new‑business and expansion motions, including account ownership and rules of engagement between teams
- A track record of aligning Sales, Marketing, Finance, Legal, and Operations leaders with competing priorities, and getting decisions made and kept
- Clear, direct writing: you can produce a decision memo an executive can act on
- Comfort operating without a strict playbook, since this program is being defined as it’s built
- Experience in financial services, fund administration, private markets, or another services business with complex fee structures
- Familiarity with Marketo, Gong, Ironclad, Zone Billing, or Workato
- Experience using AI tools (e.g., Claude) in your own work, or delivering processes designed for agentic automation
- PMP, PgMP, or a comparable certification
- Health, dental, and vision care for you and your family
- Life insurance
- Mental wellness coverage
- Fertility and growing family support
- Flex Time Off in addition to company-paid holidays
- Paid family leave, medical leave, and bereavement leave policies
- Retirement savings plans
- Allowance to customize your work and technology setup at home
- Annual professional development stipend
Level
LeadL6
Salary
$185,000 - $235,000 per year
Location
Denver, CO
Occupation
Project Management Specialists
Industry
Custom Computer Programming Services
Posted
yesterday
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