Field Service Technician (02852)

Job Title: Field Service Technician

Location: Westerly, RI

Work Arrangement: On-site

Employment Type: Direct Hire

Salary: $50,000–$75,000 annually

Schedule: Monday–Friday, 7:00 AM–3:30 PM

Travel: Approximately 20%–50%, including domestic and international assignments

Position Summary: The Field Service Technician is responsible for assembling industrial machinery and subassemblies according to blueprints, schematics, and established specifications. This position also provides hands-on support with equipment installation, troubleshooting, acceptance testing, and operator training at customer locations. The ideal candidate has a strong mechanical aptitude, experience with machinery assembly, and the ability to troubleshoot mechanical and electrical systems in both shop and field environments.

Machinery Assembly & Testing: Assemble industrial machinery and subassemblies according to drawings, procedures, and specifications. Drill, tap, ream, align, and secure machine components. Install moving components such as shafts, bearings, and levers, ensuring proper movement and operation. Install hydraulic hoses according to schematics. Route conduit and wiring and make electrical connections to specifications. Assemble major machine components and connect them to electrical enclosures. Power up equipment, verify motor rotation, and confirm proper operation of drives, logic controls, and HMI systems. Assist with equipment testing and perform acceptance testing according to customer requirements.

Field Service & Customer Support: Travel to customer sites for equipment installations, service calls, and troubleshooting. Diagnose and resolve mechanical, electrical, and equipment performance issues. Supervise rigging crews and assist with securing machinery during installation. Coordinate with licensed contractors for electrical and pneumatic connections. Train customers and operators on safe equipment setup, operation, and basic maintenance. Review maintenance procedures hands-on with qualified personnel. Complete detailed field service reports documenting work performed.

Education & Experience: Candidates should meet one of the following education and experience requirements: Associate degree from a two-year college or technical school; OR6 months to 1 year of related experience and/or training; ORAn equivalent combination of education and experience.

Additional Qualifications: Ability to read and interpret mechanical, electrical, and pneumatic schematics. Mechanical assembly and troubleshooting experience. Basic electrical wiring and industrial controls familiarity. Ability to understand safety rules, operating instructions, and technical procedures. Strong written and verbal communication skills. Ability to prepare routine reports and communicate effectively with customers and internal teams. Basic mathematical skills, including fractions, percentages, ratios, and proportions. Basic understanding of geometry and trigonometry. Ability to identify and solve practical problems in a hands-on environment.

Pay Details: $50,000.00 to $75,000.00 per year Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate toThe Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance ActLos Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.