Onsite Education Software Support Specialist

Infinite Campus, Inc. is seeking a Onsite Technical Support Specialist to join our Campus Support team in Blaine, MN. You will be the main contact for customers, handling questions, requests, and troubleshooting for Infinite Campus products, ensuring high levels of customer satisfaction. You will provide phone and email support, verify credentials and SLAs, triage incidents, document all requests, and maintain up-to-date product knowledge while working to resolve issues promptly in a fast-paced,