Senior People Operations Coordinator, Claude Corps
$65,000 to $85,000
Apply now (opens in a new tab)Senior People Operations Coordinator, Claude Corps
L5
$65,000 to $85,000
Occupations
Human Resources SpecialistsHuman Resources Assistants, Except Payroll and TimekeepingTraining and Development Specialists- Coordinate fellow onboarding
- Manage onboarding for each cohort, including offer tracking, background checks, I-9 verification, employee information collection, HRIS setup in CoAdvantage, and benefits enrollment
- Track required employment steps and deadlines, ensuring fellows are ready to start on time and records are complete and accurate
- Maintain a centralized onboarding tracker, proactively identifying outstanding items, potential delays, and issues requiring escalation
- Coordinate with Finance on onboarding clearances and flag sensitive or compliance-related concerns to the Senior HR Business Partner
- Be the primary point of contact for fellows
- Serve as the primary point of contact for onboarding questions, providing timely, clear, and supportive communication
- Send onboarding instructions, reminders, and updates so fellows understand what to expect and what actions they need to take
- Resolve routine questions and coordinate with the appropriate HR partners on benefits, system issues, or policy-related matters
- Manage the HR inbox with care, discretion, and consistent follow-through
- Maintain systems and improve processes
- Keep employee records, onboarding trackers, process documentation, the Notion hub, and relevant Fellow Handbook resources accurate and up to date
- Support offboarding and ongoing employee record maintenance between onboarding cohorts
- Create clear, repeatable workflows that support larger cohorts and allow additional team members to step in when needed
- Use AI and automation to reduce repetitive work, improve efficiency, and maintain accuracy as the program grows
- Experience coordinating high-volume onboarding, people operations, or HR processes with time-sensitive requirements
- Familiarity with HRIS or PEO systems and the ability to learn new tools quickly
- Strong organizational skills and attention to detail, with experience maintaining accurate records, trackers, and deadlines
- Clear, warm communication skills and a commitment to creating a positive employee experience
- Sound judgment when handling confidential information, resolving questions, and escalating sensitive matters
- Experience using AI or automation tools to improve workflows and reduce manual work
- A proactive, service-oriented approach and the ability to manage competing priorities in a fast-paced environment
- Key Success Metrics
- Onboarding Readiness: Fellows complete required employment steps accurately and on time, with payroll and benefits information ready for their start dates
- Fellow Experience: Fellows receive clear instructions, timely updates, and responsive support throughout onboarding
- Operational Accuracy: Employee records and onboarding trackers remain current, with potential issues identified and communicated early
- Efficiency and Collaboration: Teams receive timely information, and onboarding processes become more consistent and efficient as cohorts grow
Level
SeniorL5
Salary
$65,000 to $85,000
Location
Everett, WA
Occupation
Human Resources Specialists
Industry
Custom Computer Programming Services
Posted
yesterday
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