Office Service Associate (Floater)
Office Service Associate (Floater)
L3
Occupations
Office Clerks, GeneralMail Clerks and Mail Machine Operators, Except Postal ServiceOffice and Administrative Support Workers, All OtherIndustries
All Other Business Support ServicesOffice Administrative ServicesOther Business Service Centers (including Copy Shops)- Customer Service & Reception: Ensure the customer service area is always staffed and functional. Provide reception coverage and handle client interactions
- Mailroom & Office Support: Assist in all mailroom functions, including sorting, distributing, and handling mail.
- Support various office services like copy requests and work tickets during coverage or lunch breaks.
- Backup for staff: Act as a backup for all office staff functions when needed, offering flexibility in adapting to changes in duties or coverage.
- Maintains records and files
- Must have good working knowledge of postal regulations
- Must have good working knowledge of computer basics
- Perform work in a backup capacity to all staff functions
- Provide problem resolution
- May deal with difficult or irate customer periodically
- Ensures equipment is in good working order, equipment maintenance
- Interfaces with the client contact when required
- Keeps manager informed of operational efficiencies and potential problems
- May be required to work overtime periodically
- Able to set priorities
- Must be flexible to adapt to changes
- Must demonstrate leadership qualities
- Cover locations in the New York Metropolitan and/or Tri-State Areas
- Ability to travel to and provide support to all assigned work locations
- Special Skills/Requirements
- High School diploma or GED equivalent required.
- Ability to lift up to 50 lbs.1 to 2 year experience in a mail room or experience at FedEx and/or UPS.Proficiency in MS-Office: Word, Excel, Outlook, and Power Point.
- Ability to appropriately handle confidential and highly sensitive material.
Level
JuniorL3
Location
New York, NY
Occupation
Office Clerks, General
Industry
All Other Business Support Services
Posted
8 days ago
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