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Customer Experience Specialist (Work From Home - Full Time)

L3

cleanchoice energyBaton Rouge, LAtoday
[Customer Service Rep / Remote] - Anywhere in U.S. / Up to $25-hr / Health-Dental-Vision-Life-Disability / 401(k) matching / Health savings account / Paid time off / Employee assistance program / Tuition reimbursement - As a Customer Experience Specialist, you will: Manage inbound customer inquiries with professionalism and empathy; Resolve billing, service, and technical issues efficiently to ensure customer satisfaction; Collaborate with internal teams to communicate customer feedback and improve service delivery; Maintain accurate records of customer interactions and transactions to support operational excellence; Educate customers on CleanChoice Energy's products and services to promote sustainable energy solutions; Identify opportunities to upsell or cross-sell company offerings in a manner that aligns with customer needs; Deliver a seamless and positive customer journey from initial contact through resolution to foster long-term loyalty…Hiring Immediately >>
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Apply now (opens in a new tab)

Level

JuniorL3

Location

Baton Rouge, LA

Occupation

Customer Service Representatives

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

today

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