Director – Sales, Digital Infrastructure Services
Director – Sales, Digital Infrastructure Services
L7
Occupations
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelSales ManagersSales Representatives, Wholesale and Manufacturing, Technical and Scientific ProductsIndustries
Computer Systems Design ServicesOther Computer Related ServicesComputer Facilities Management Services- Build and maintain strong, long-lasting client relationships
- Serve as the primary point of contact for key client accounts
- Understand clients' business objectives and challenges and provide strategic IT solutions
- Sales & Business Development:
- Identify and pursue new business opportunities within existing client accounts
- Collaborate with sales teams to generate new leads and convert them into profitable business engagements
- Develop and present proposals and contracts to clients
- Strategic Planning:
- Work with clients to identify long-term Digital and IT needs and develop strategic plans to address them
- Provide insights and recommendations on emerging technologies and industry trends
- Assist clients in developing IT roadmaps and budgets
- Collaboration:
- Collaborate with internal teams, including project managers, technical consultants, and support staff, to deliver high-quality IT solutions
- Facilitate communication between clients and technical teams to ensure alignment on project goals and deliverables
- Performance Monitoring:
- Track and report on key performance indicators (KPIs) for client accounts
- Conduct regular client satisfaction surveys and feedback sessions
- Implement improvement plans based on client feedback and performance metrics
- Negotiation and Conflict Resolution:
- Negotiate contract terms (Master Services Agreements and Statements of Work) and service level agreements (SLAs) with clients
- Resolve conflicts and disputes in a professional and timely manner
- At least 10+ years of relevant sales experience, from IT Services Industry
- Should have experience of working with IT companies and should have experience of Client Relationship Management/Account Management, Onshore and offshore delivery model
- Going beyond existing stakeholders, mapping new LOB’s / Stakeholders, and positioning Movate services around Digital Infrastructure, Cloud, DevOps, SRE, Digital Workplace Services, Hyper intelligent Automation and Cyber Security.
- Understanding of industry business trends and current challenges, and ability to carve potential opportunities based on internal capabilities and offerings
- Proven experience of successful client relationship management and delivering account growth within Across Verticals
- Proven track record of being able to grow existing book of business be it upsell and cross sell services into other buying centers of the same organization
- Ability to connect and work with business, procurement, and vendor management organizations across multiple functions.
- Ability to work their way up the value chain through proactive proposals and thought leadership
- Assertive, yet consultative sales acumen.
- A self-starter with a passion for Client Relationship Management & Business Development
- Strong understanding of market trends and ability to create end-to-end, multifaceted, goto market strategy for service line.
- Experience in implementing best practices sales methodologies and techniques
- Develop and optimize a sales pipeline, manage pursuit strategies focused on senior executives to deliver new client wins.
Level
ManagerL7
Location
United, PA
Occupation
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Industry
Computer Systems Design Services
Posted
yesterday
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