Service Support Coordinator

We are seeking a motivated, organized, and customer focusedService Support Coordinatorto assist clients with travel research, reservations, and trip-related support. This role is ideal for someone who enjoys helping people, has strong communication skills, is comfortable working online, and is interested in the travel and hospitality industry. Key ResponsibilitiesAssist clients with travel inquiries and reservation requests Research hotels, resorts, cruises, vacation packages, and other travel options Provide clients with accurate information regarding availability, amenities, policies, and travel requirements Coordinate reservation details and maintain accurate client records Communicate with travel suppliers and hospitality partners as needed Follow up with clients before and after reservations Assist with itinerary details and general customer support Participate in training and professional development Maintain professional and timely communication with clients Use online reservation, communication, and customer-management tools QualificationsStrong written and verbal communication skills Excellent customer service and interpersonal skills Basic computer and internet skills Comfortable learning new online platforms and systems Strong organization and attention to detail Ability to manage multiple client requests and follow-up activities Self-motivated and able to work independently Reliable internet access and computer Previous experience in customer service, hospitality, sales, reservations, or travel is helpful but not required What We OfferRemote work environment Flexible scheduling Travel industry education and ongoing training Access to professional reservation and supplier resources Mentorship and team support Opportunities to develop skills in travel planning, customer service, marketing, and business development Access to a growing network of travel and hospitality professionals