Director, Customer & Product Ops — Remote AI-Driven Support

torsap thai kitchenNewark, CAyesterday

Occupations

Insurance Claims and Policy Processing Clerks Customer Service Representatives Insurance Sales Agents

Industries

All Other Insurance Related Activities Direct Health and Medical Insurance Carriers Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds

Experian Health is seeking a Director of Customer and Product Operations Support for the Claims Source product in a role that oversees advanced technical support, client satisfaction, and process optimization. You will guide automation, AI-enabled enhancements, and mentor a team of specialists to deliver high-quality support, while collaborating with clients and internal teams to promote product effectiveness.

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Level

LeadL6

Location

Newark, CA

Occupation

Insurance Claims and Policy Processing Clerks

Industry

All Other Insurance Related Activities

Posted

yesterday

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