General Manager | Artisan Bakery | New York, NY

What you bring to the table: Strong ability to lead daily operations while maintaining an elevated and consistent guest experience Hands-on leadership style with a visible presence on the floor during peak service periods Experience hiring, training, and developing front-of-house teams Proven ability to build a positive, accountable, and high-performing team culture Strong understanding of scheduling, staffing levels, and labor efficiency Experience managing inventory, ordering, and product quality standards Ability to oversee cleanliness, organization, and compliance with health and safety standards Comfort managing store-level financials, including labor and cost controls Strong organizational skills to manage reporting, payroll inputs, and administrative tasks Why you'll love working here: Opportunity to lead within a well-established, quality-driven concept Competitive base salary with strong benefits package Medical, dental, vision, and life insurance offerings Paid time off and additional lifestyle benefits Commuter and wellness-related perks Generous employee dining/retail discounts A culture that values hospitality, team development, and operational excellence Required Work Experience:2-5 years of experience in a General Manager or senior leadership role Background in bakery, café, fast-casual, or hospitality-driven environments Experience managing day-to-day operations in a high-volume setting Strong understanding of team leadership, scheduling, and operational systems Preferred Work Experience: Experience managing store-level P&L and financial performance Exposure to multi-unit or growth-oriented environments Familiarity with inventory systems, reporting tools, and compliance standards Personal Qualities: Hospitality-first leader with a strong guest focus Hands-on, engaged, and team-oriented Organized and detail-driven with strong follow-through Effective communicator and problem solver Adaptable and motivated to grow within a dynamic environment