Commercial Door Systems Field Technician

About the Role: As a Field Service Specialist for Commercial Openings, you will serve as a technical expert responsible for the installation, maintenance, and optimization of industrial door systems and loading dock hardware. You will play a vital role in ensuring site safety and operational efficiency by delivering high-quality mechanical repairs and hardware configurations for a diverse range of commercial clients.

Responsibilities: Execute complex installations and troubleshooting for commercial door systems, dock levelers, and specialized hardware to maximize facility uptime. Diagnose mechanical and electrical malfunctions, including spring tensioning, locksets, and automated access control systems. Ensure all site work adheres to rigorous safety protocols and local building code compliance. Provide consultative solutions to clients, clearly explaining technical issues and recommending cost-effective repair strategies. Maintain precise documentation of service history and project outcomes to support long-term facility maintenance. Perform comprehensive quality assurance testing on all completed repairs to guarantee peak performance.

Required Skills: 4+ years of hands-on experience in commercial or industrial door service. Strong mechanical aptitude with proficiency in power tools and precision measurement. Ability to perform physically demanding tasks, including climbing ladders and lifting heavy components. Strong problem-solving skills and the ability to communicate technical solutions to non-technical clients. Valid driver's license and ability to pass background and motor vehicle screenings.

Preferred Skills: Current AAADM certification. Experience with low-voltage wiring and access control integration. Previous training in welding or metal fabrication. Familiarity with hollow metal frames and storefront glazing systems.