Signature Support Supervisor: Lead Frontline Team (EU Hours)
aquiva hapiChicago, IL
Signature Support Supervisor: Lead Frontline Team (EU Hours)
L7
aquiva hapiChicago, ILtoday
Occupations
First-Line Supervisors of Office and Administrative Support WorkersFirst-Line Supervisors of Personal Service WorkersFirst-Line Supervisors of Passenger AttendantsIndustries
Custom Computer Programming ServicesSoftware PublishersTelemarketing Bureaus and Other Contact CentersHapi, a data streaming, integration, and enrichment platform, is seeking a Front-Line Leader to head a team of Customer Support Specialists, drive high performance, SLA adherence, and a best-in-class customer experience.
This role reports to the Manager, Signature Support Services and requires coordinating across go-lives, coaching agents, and partnering with Customer Success to reduce escalations. You must align with EU time zone requirements and lead with a customer-centric mindset.
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Level
ManagerL7
Location
Chicago, IL
Occupation
First-Line Supervisors of Office and Administrative Support Workers
Industry
Custom Computer Programming Services
Posted
today
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