General Manager

Key Responsibilities: Pre-Sale & Membership Growth Capture, nurture, and close incoming leads Develop partnerships with local wellness, retail, and community organizations Organize and execute community outreach events Achieve membership, revenue, and utilization targets Track and analyze KPIs including sales conversion, retention, and revenue Leadership & Team Management Recruit, hire, and onboard instructors and studio team members Build a positive, high-accountability team culture Provide coaching, feedback, and performance management Ensure staff understands expectations around service, energy, and professionalism Lead by example in work ethic, urgency, and ownership Operational Excellence Oversee daily studio operations including scheduling, payroll, reporting, and inventory Maintain brand standards and studio presentation at all times Be present during peak class times to provide leadership and support Manage expenses and operate within budget Ensure consistent communication regarding performance metrics Teaching & Studio Support Complete JETSET instructor training Teach approximately 4–6 classes per week (or as needed)Be capable of stepping in to cover classes when necessary Maintain understanding of programming and instructor performance standards

Key Skills & Abilities: Sales Leadership: Proven ability to drive revenue and close memberships Community Builder: Comfortable representing the brand and building local relationships Business Acumen: Strong understanding of KPIs and financial accountability Operational Discipline: Organized, systems-oriented, and detail-driven Self-Starter: Thrives in a startup-style environment Qualifications 2+ years of management experience (boutique fitness, hospitality, or service-based business preferred)Proven success in membership sales or revenue-driven roles Willingness to work mornings, evenings, and weekendsCPR/AED certification required (or willingness to obtain)Desired Traits Competitive and performance-driven Strong communicator with leadership presence High energy and hands-on mindset Comfortable taking ownership of results Growth-oriented and interested in long-term opportunity

Salary: $70,000 base - OTE $90kBonus: Performance-based incentive structure tied to revenue and membership growth

Hours: 40+ hours per week Growth Opportunity: Potential for expanded leadership as additional locations open

What Success Looks Like: The General Manager builds a strong membership base, establishes meaningful community partnerships, and drives consistent growth in revenue and utilization while maintaining a premium boutique experience. About JETSET PilatesJETSET Pilates is a modern, music-driven reformer Pilates concept delivering high-energy classes in a curated, luxury studio environment. With strong growth nationwide, JETSET is expanding into new markets with a focus on performance, culture, and elevated member experience. About TRIB3 Health & Wellness StaffingTRIB3 Health & Wellness Staffing connects top fitness and wellness talent with leading studios across the U.S. Our mission is to build high-performing teams that drive revenue, culture, and long-term success.