Lounge Staff
pasonaHonolulu, HI
$20.00
Apply nowLounge Staff
L3
pasonaHonolulu, HI4 days ago
$20.00
Occupations
Hosts and Hostesses, Restaurant, Lounge, and Coffee ShopFirst-Line Supervisors of Personal Service WorkersWaiters and WaitressesIndustries
Hotels (except Casino Hotels) and MotelsDrinking Places (Alcoholic Beverages)Passenger Car RentalPosition:
Full-Time Lounge Staff Location: Honolulu, CA About the Role Seeking four full-time, customer-oriented professionals to join our team in Waikiki. This position is ideal for individuals who enjoy providing high-quality hospitality in a Japanese-style service environment while supporting travelers from Japan and around the world. Employment Type Full-time (40 hours per week)
5 days per week, including weekends and holidays Work Schedule Shift-based schedule aligned with lounge hours (9:00 AM - 6:00 PM)
Must be available for both shifts
Early Shift: 8:45 AM - 5:15 PM
Late Shift: 10:00 AM - 6:30 PM CompensationAnnual Salary: $41,600 Hourly Rate: $20.00
Paid bi-weeklySalary Review: Once a year (based on performance)
Bonus: Once a year (based on performance and company results)
Key Responsibilities:
- Provide exceptional customer service throughout the lounge
- (reception, standing counter, and seated desk service)
- Assist customers with inquiries related to: Cards
- Partner merchants
- Local tourism and travel information
- Arrange services such as: Optional tours
- Restaurant reservations
- Rental cars
- Spa bookings
- Handle emergency support cases: Lost or stolen cards
- Sudden illness or injury
- Card insurance-related inquiries
Perform administrative tasks including data entry and filing QualificationsWork Authorization: Must be legally authorized to work in the U.S. (U.S. citizen, Permanent Resident/Green Card holder, or valid work authorization). Visa sponsorship is not available.
Language Skills:
- Fluent in Japanese and English Japanese proficiency must include polite/business-level communication (keigo), reading, and writing Computer Skills: Basic PC skills required (Windows / Microsoft 365) Personal Attributes: Strong customer service mindset inspired by Japanese hospitality
- Team-oriented with a cooperative and positive attitude
- Prior customer service experience is a plus, but not required BenefitsHealth Insurance (HMSA / PPO): Medical / Dental / Vision / Prescription 401(k):Transportation Allowance: Full reimbursement for monthly The Bus or Biki bike passes
- For car commuters: 50% parking fee reimbursement
- No double benefits Time OffVacation Leave: 6.67 hours per month until the 5th year of employment
- Accrual cap varies by years of service
- Available after 6 months of employment Sick Leave: 8 hours per month (up to 320 hours)
- Available after 90 days of employment Application Form
Apply now
Level
JuniorL3
Salary
$20.00
Location
Honolulu, HI
Occupation
Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
Industry
Hotels (except Casino Hotels) and Motels
Posted
4 days ago
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