Salon Educator | General Manager | Sales / Operations Manager

What You’ll Do: Lead the shop Oversee daily operations, scheduling and staffing coverage to keep the shop running smoothly and on budget Monitor labor, sales and KPIs, and adjust schedules and strategies in real time Manage inventory and weekly ordering Keep the shop clean, visually appealing and up to Drybar marketing and display standards Ensure full compliance with State Board requirements and company policies Drive sales and client experience Lead by example in selling memberships, retail products and add-ons Coach the team in real time on product, membership and add-on pitches Review client feedback and ratings, resolve concerns quickly and coach the team accordingly Create contests, challenges and recognition that motivate the team to hit goals Educate and develop the team Train new stylists and help them move smoothly onto the floor Host monthly education sessions and advanced trainings based on what you see on the floor Train the team on new product launches Maintain service quality, timing and Drybar blowout standards, stepping in on the floor when needed Hold monthly 1:1s with stylists and receptionists to review goals and growth plans Build the culture and the team Embody Drybar’s Heart & Soul values and create a positive, supportive environment Recognize and celebrate wins through shoutouts, recognition cards and team events Lead recruiting through auditions, school demos, hiring events and local beauty school relationships Capture photo and video content with stylists for social media What You Bring Active Ohio state cosmetology license (required) Management experience as a salon manager, sales manager, operations manager or similar Experience training, educating or mentoring stylists Strong blowout and hot tool skills, with a passion for teaching technique A "manager for the people" mindset: you balance empathy with accountability and can lead hard conversations with fairness Comfort with numbers, goals and KPIs, plus the ability to set expectations and delegate Excellent organization, problem-solving and communication skills Customer service at your core Availability for flexible days and hours, including nights, weekends and holidays Booker or other salon booking software experience a plus

Benefits: Competitive pay and bonus structure Paid Time Off (PTO) Free and discounted services Ongoing education and leadership development Legal Disclaimer ©2024 DB Franchise, LLC ("DBF"). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.