Clinical Assistant-Orthotics

Essential Functions: Deliver excellent customer service to the patients/families and other care providers. Focusing on family centered care. Act as a liaison between O&P services and other clinical divisions. Keep parents, patients, and associates informed of care plan & schedule of services Scheduling of patients through phone conversations, app messages and email. Routinely check the TEs in Epic and route/respond messages appropriately. Will utilize critical thinking to make decisions that best satisfies the patient and accomplishes agreed upon goals. Track and keep updated with divisional huddles. Transports materials/products for patient care throughout the facility. Keep all rooms properly stocked and inform team of inventory shortages in supplies so we can order appropriately when needed. Acts as a backup for the lab technicians. Ability to assess and manage clinic flow. Rooming patients and device delivery Function well within a team or individually. All other duties as assigned by director or department leadership

Requirements: High school diploma required Minimum of 3 months job related experience Patient and customer service experience preferredBLS from the American Heart Association must be required within 3 months of hire