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Senior CX Developer - III

L5

datamanHonolulu, HItoday

Occupations

Software DevelopersComputer Systems AnalystsWeb Developers

Industries

Computer Systems Design ServicesCustom Computer Programming ServicesSoftware Publishers
Overview: DatamanUSA LLC is a full-service IT Solutions Company that provides a variety of technical, IT, professional and administrative support services to both State and Federal government agencies. We also support commercial Clients both large and small with staff augmentation and direct hire placement. If you are interested in this position and believe that this role is a great fit for your knowledge, skills, experience and career path.
Position: CX Developer III
Client: Direct Client
Duration: 1 Year (Possible Extension)
Location: Honolulu, HI (Remote)
Hours: 32 Hours/WeekJob Summary
We are seeking a Senior CX Developer to provide technical leadership in designing, implementing, and supporting enterprise customer engagement solutions built on Google CCAIP, Dialogflow CX, ServiceNow, cloud technologies, and API integrations.
Responsibilities:
  • Lead development of Google CCAIP and Dialogflow CX solutions
  • Design enterprise integration architecture
  • Develop and review API and middleware integrations
  • Provide technical guidance and code reviews
  • Support release planning and deployment activities
  • Troubleshoot complex production issues
  • Mentor development teams
  • Collaborate with architecture and business teams
Required Skills:
  • 8+ years of software development experience
  • Google Contact Center AI Platform (CCAIP)
  • Dialogflow CXPython or JavaScriptREST APIsServiceNowCloud Architecture
  • DevOpsAgile Methodologies
  • Enterprise Integration
  • Technical Leadership
Preferred Skills:
  • BigQueryEvent-Driven ArchitectureCI/CDGoogle Cloud Platform
  • Contact Center Solutions
  • Government Experience
Skills: Genesys, Genesys Framework, ServiceNow, Dialogflow CX, Google Contact Center AI Platform (CCAIP)
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Level

SeniorL5

Location

Honolulu, HI

Occupation

Software Developers

Industry

Computer Systems Design Services

Posted

today

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