RECEPTIONIST

Receptionist Job DescriptionGreet and welcome all customers and visitors in a professional and friendly mannerAnswer, screen, and direct incoming phone calls to the appropriate department or staff memberProvide accurate information to customers, vendors, and callersMaintain a clean, organized, and presentable front desk and reception areaSchedule appointments, meetings, and maintain calendars as neededAssist customers by directing them to the correct department and notifying staff of arrivalsTake detailed messages and ensure timely communication to appropriate personnelPerform general administrative and clerical duties such as scanning, filing, data entry, and document preparationAssist with basic customer service issues or escalate concerns when necessaryMaintain professionalism, confidentiality, and a positive attitude in all interactionsGreet showroom customers and guide them to sales or service staffAssist with scheduling service appointments and follow-up callsRecord customer information and update internal systemsSupport sales and service departments with administrative tasks