Intake Operations Leader - Personal Injury Growth

Cowen Rodriguez Peacock, a distinguished personal injury law firm in San Antonio, seeks an Intake Manager to lead and optimize the firm's intake operations from first contact to case intake. You will build a high-performing team, implement scalable processes, and drive client-first engagement. You will establish KPIs, collaborate with the COO, manage vendors, and analyze data to fuel growth and improved client service. This is an on-site role.