Customer Service Representative

Job Title Previous experience in the healthcare industry 1+ years with third-party benefits verification experience preferred. Basic knowledge of Outlook, Excel, Word, MS Office, SharePoint required. Excellent verbal and written communication skills. Ability to interpret and appropriately follow policies, procedures, manuals, and written instructions as given. Demonstrated ability to handle challenging situations in a professional manner. Willingness to work varying tasks. Knowledge of healthcare pharmaceutical and services a plus.3 Non-Negotiable Skills: Attention to detail, Knowledge of Third Party Insurance Carrier Processes, MUST have experience taking inbound and outbound calls (30 calls per day)