Job Title Works under general supervision to perform a variety of entry-level clerical/administrative duties that may require use of limited independent judgment and skill processing, communicating, creating and/or maintaining various records, files, and information regarding specific departmental functions.
Minimum Qualifications:
Two (2) years of work-related experience in appropriate clerical, data processing or statistical work, or a closely related field; AND High school diploma or possess a GED; OR One (1) year of appropriate clerical, data processing, or statistical work experience and one (1) year of college study (30 semester hours or 36 quarters). PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED.
Duties and Responsibilities:
Processes, reviews, and/or enters pertinent data utilizing MS Excel and other departmental software for approving or issuing service tickets. Performs daily administrative Property Maintenance operations. Enters, reviews, and updates data into various computer systems and databases. Verifies that property maintenance files (electronic and paper) are complete, accurate, and maintained. Assists with weekly and monthly Property Maintenance reports. Assists internal and external customers questions by telephone or in person concerning property maintenance, procedures, and work functions. Receives, reviews and processes records, reports and other various documents as required for accuracy and/or conformance with established policies and procedures. Files and maintains section records. Obtains data from various sources to prepare and compile standard reports. Assists other clerical employees in assigned work area. Performs other related duties as required or directed. KSAs Knowledge of modern office practices, procedures and equipment; skilled at operating office equipment. Ability to become proficient in Microsoft Word and Excel. Familiarity with computerized databases. Knowledge of Business, English, and Math. Ability to communicate with staff and public citizens with courtesy and tact. Ability to plan, organize and maintain an even flow of work. Ability to express ideas clearly, concisely and effectively, verbally and in writing. Ability to resolve problem situations.
Disclaimer:
This position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate. Shelby County Resident Disclaimer All employees hired after September 1, 1986, must be residents of Shelby County and shall continue to reside in the County as a condition of their employment. The residency requirement shall not apply to certain public safety/civil service employees. This means exemption from this policy is in effect for the following departments and positions: (1) Sheriff Deputy Patrol Officers, Deputy Jailers and Dispatchers, employed by the Sheriff Department, (2) Correction Officers employed by the Division of Corrections, (3) Firefighters, Paramedics and Dispatchers employed by the Shelby County Fire Department. The residency exemption for public safety/civil service employees does not include Appointed positions with Sheriff's Office, Division of Corrections or the Fire Department.
