Utility Service Specialist
city of new bern ncNew Bern, NC
Utility Service Specialist
L3
city of new bern ncNew Bern, NC2 days ago
Occupations
Meter Readers, UtilitiesMaintenance and Repair Workers, GeneralWater and Wastewater Treatment Plant and System OperatorsIndustries
Electric Power DistributionRegulation and Administration of Communications, Electric, Gas, and Other UtilitiesNatural Gas DistributionJob Title General Definition of Work Performs semiskilled work locating and reading utility meters on an assigned route; does related work as required. Work is performed under the regular supervision of the Field Services and Metering Supervisor. Essential Functions/Typical Tasks Locating and reading meters; connecting and disconnecting utility service; completing service orders. (The following tasks are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.) Locates and reads utility meters on assigned routes. Reports meters not accessible for reading. Connects/disconnects meters. Completes service orders and inputs data in CIS; rereads, start/stop service, etc. Follows all policies and procedures. Maintains on-call status during hurricanes, ice storms, and other emergencies as required. Performs related tasks as required.
Knowledge, Skills and Abilities:
General knowledge of the methods and procedures involved in the reading of meters; general knowledge of the geography and street locations of the City and surrounding service areas; general knowledge of standard office methods and procedures including general knowledge of computer operation and computer skills; general knowledge of the hazards which may be encountered in performance of duties; ability to perform manual work and physical stamina to withstand working under adverse weather conditions; visual acuity is required for color perception, preparing and analyzing written or computer data, operation of machines and electronic equipment, determining the accuracy and thoroughness of work; ability to deal with customers with tact, diplomacy and firmness; ability to establish and maintain effective working relationships with customers and associates; ability to work independently.
Requirements:
Education and Experience Any combination of education and experience equivalent to graduation from high school and some experience in data entry work, customer service, and computers.
Special Requirements:
Possession of an appropriate driver's license valid in the State of North Carolina. The City of New Bern is an Equal Opportunity Employer.
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Level
JuniorL3
Location
New Bern, NC
Occupation
Meter Readers, Utilities
Industry
Electric Power Distribution
Posted
2 days ago
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