Customer Experience Team Leader

L5

formicaDayton, OH8 days ago
Formica, a respected leader in its field, seeks a Customer Service Supervisor in Cincinnati. You will guide a customer service team, drive excellence, and ensure policy adherence while solving complex issues for clients. You will leverage your strong communication, leadership, and analytical skills to enhance service levels, train staff, and align with sales goals. This role operates on-site with standard business hours.
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Level

SeniorL5

Location

Dayton, OH

Occupation

First-Line Supervisors of Personal Service Workers

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

8 days ago

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