Bilingual Tier 2 Tech Care Associate Spanish

Amazon Leo is hiring a Tier 2 Technical Care Associate (Spanish speaker) to join our Global Operations team in Omaha. You will deliver timely, accurate technical and general support to Amazon Leo customers, handling escalations from Tier 1 and contributing to secure, high-quality service across phone, email, and chat. The role requires fluent Spanish and English, strong problem-solving and communication skills, and flexibility to work rotating shifts, including evenings and weekends.