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ServiceNow SME

L6

22nd century technologiesColumbia, MO10 days ago

Occupations

Network and Computer Systems AdministratorsComputer Systems Engineers/ArchitectsComputer Systems Analysts

Industries

Computer Systems Design ServicesCustom Computer Programming ServicesOther Computer Related Services
Location: Springfield Virginia (Remote)
Position Summary: We are seeking ServiceNow SMEs to support administration, engineering, optimization, integration, automation, and continual improvement of enterprise ITSM/ITOM capabilities.
Key Responsibilities: Configure and administer ServiceNow ITSM/ITOM.Support Incident, Problem, Change, Request, Knowledge, and Configuration Management. Maintain and improve CMDB quality. Develop workflows, automation, dashboards, and reports. Support Discovery and Service Mapping. Develop integrations with enterprise monitoring and management tools. Troubleshoot platform and workflow issues. Support continual service improvement.
Required Qualifications: 7+ years of IT experience.4+ years of ServiceNow experience. Strong understanding of ITSM/ITOM and CMDB.Experience with ServiceNow workflows, integrations, and automation.
Preferred Certifications: ServiceNow CSA; CIS-ITSM, CIS-Discovery, CIS-Service Mapping.
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Apply now (opens in a new tab)

Level

LeadL6

Location

Columbia, MO

Occupation

Network and Computer Systems Administrators

Industry

Computer Systems Design Services

Posted

10 days ago

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