Global Customer Service & Tech Support Process Leader
biorad laboratoriesSacramento, CA
$179,000 per year
Apply now (opens in a new tab)Global Customer Service & Tech Support Process Leader
L7
biorad laboratoriesSacramento, CAyesterday
$179,000 per year
Occupations
Customer Service RepresentativesFirst-Line Supervisors of Office and Administrative Support WorkersNatural Sciences ManagersIndustries
In-Vitro Diagnostic Substance ManufacturingBiological Product ManufacturingResearch and Development in BiotechnologyBio-Rad Laboratories is seeking a Sr. Director/Director, Global Customer Care Process Lead to own global customer service and technical support processes across 37 countries. You’ll harmonize tools, escalation paths and case-resolution workflows for a compliant, scalable customer experience in a regulated environment.
Remote work is offered anywhere in the U.S. with compensation in the $179k–$246k range and a potential bonus.
Apply now (opens in a new tab)
Level
ManagerL7
Salary
$179,000 per year
Location
Sacramento, CA
Occupation
Customer Service Representatives
Industry
In-Vitro Diagnostic Substance Manufacturing
Posted
yesterday
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