Remote AI-Driven Customer Success Lead for Adoption & ROI
relativityNew York, NY
Remote AI-Driven Customer Success Lead for Adoption & ROI
L4
relativityNew York, NYyesterday
Occupations
Sales ManagersSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelComputer and Information Systems ManagersRelativity is seeking a Customer Success Manager to own outcomes for RelativityOne subscriptions. You will drive adoption, craft ROI narratives, and partner with Sales and Adoption Services to deliver targeted engagements that translate data into strategic action. You will monitor health, surface risks, and maintain Gainsight hygiene while using AI tools to draft communications and scale outreach. The role emphasizes measurable value and renewal-driven success.
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Level
MidL4
Location
New York, NY
Occupation
Sales Managers
Industry
Software Publishers
Posted
yesterday
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