Luxury Front Desk Concierge Guest Experience Leader

Casa Cipriani New York, a private members club and luxury hotel, seeks a Front Desk Agent to join the Front Office team. You will be the first point of contact, delivering a highly personalized arrival and departure experience in line with our Four Pillars: Culture, Authenticity, Simplicity, and Elegance. The role includes check-in/out, reservations management, payments, and ensuring guest confidentiality while coordinating with Guest Services, Housekeeping, and F&B teams.