Service Technician - Installation

Advise customers of necessary service work and make recommendations to customers regarding replacement of worn or damaged parts, systems, etc. Inspect equipment to ensure proper function Provide information and training to customer regarding proper operation and general maintenance of equipment Develop and maintain good rapport with customers, constantly striving to provide Positively Outrageous Service and ensure customer satisfaction Deliver parts or supplies to customers Complete work orders, expense reports, and daily and weekly time logs Maintain up-to-date knowledge of equipment changes or modification through various resources such as training seminars, maintenance manuals, and service bulletins, or engineering documents, as well as individual research and other correspondence Maintain proper inventory of parts on service vehicle and in warehouse; reports level of field inventory as required Comply with all service policies and procedures Keep Service Manager informed of all significant problems, progress or difficulties 2+ year of car wash tunnel experience preferred Other job related duties as assigned Physical Requirements: Ability to lift items of light to heavy weight, up to 50 lbs. Ability to intermittently and repeatedly bend, stoop, kneel, reach, twist, perform repetitive motions using hands to grasp, push, pull, or do fine manipulations, climb ladders, and stand for prolonged periods Must have adequate sight to read blueprints and other engineering documents and/or work orders and other field service documents