Product Management Director

What you will do: Own the business strategy, priorities and performance of your assigned products. Set an outcome-based roadmap aligned with IFM priorities and product objectives. Work directly with clients, account teams and IFM professionals to understand operational problems, validate needs and identify opportunities to improve service delivery. Build business cases with clear benefits, costs and measures of success. Use evidence to make investment recommendations and balance competing priorities. Translate validated needs into business requirements, workflows and acceptance criteria. Partner with D&T on feasibility, roadmap tradeoffs and delivery, while owning business acceptance. Turn capabilities into repeatable offerings with clear scope, implementation methods, training and support. Partner with Sales, Solutions and Finance/Commercial on positioning, value propositions and commercial readiness. Lead operational readiness and adoption with Operations and Account Teams. Establish rollout criteria, address barriers to change and hold launch when business readiness gaps remain. Track adoption, client value, operational performance and product economics. Use results to improve the product and recommend when to scale, reposition or retire it. Align stakeholders around decisions, dependencies and resources. Communicate progress and tradeoffs clearly, escalating unresolved issues through product governance