20-Hr Part-Time Patron Services (Circulation) Specialist
alsipmerrionette park public library districtNew Lenox, IL
$16.56 - $17.60 per hour
Apply now20-Hr Part-Time Patron Services (Circulation) Specialist
L2
alsipmerrionette park public library districtNew Lenox, IL8 days ago
$16.56 - $17.60 per hour
Occupations
Library Assistants, ClericalLibrary TechniciansLibrarians and Media Collections SpecialistsNew Lenox Public Library is looking for a knowledgeable, enthusiastic, and resourceful self-starter to join the Patron Services (Circulation) team. This hands-on position facilitates patron-focused services in a fast-paced environment to our growing community. If you enjoy collaboration and are passionate about helping others, this position is for you!
The Patron Services Specialist is responsible for:
Utilizing automated circulation system to perform full range of circulation procedures, including check in & check out of all materials
Answering a variety of questions at the circulation desk
Issuing patron cards, maintains files, and enters information into the database
Placing holds for patrons and processes reserved materials upon arrival
Inspecting materials for damage during checkouts and returns
Collecting fines and fees from patrons
Answering telephone to provide routine information and transfer calls to other departments; fax for patrons
Carrying out procedures for notification of patrons for overdue materials
Sorting checked in materials including borrowing and lending requests within system and shelves all types of library items
Actively monitoring and restocks new book and A/V shelving
Cleaning books as needed
Assisting and instructing patrons with self-check, accessing their record online, paying fees online, and using the coin operated photocopier
Ensuring accurate library shelving by shelf-reading and re-shelving materials
Accepting and processing impact fees for newly built homes within library district
Assisting with library program set up as necessary
Attending library training and continuing education as needed
Supporting patrons’ use of library services
Performing other duties as required
Requirements include:
High school diploma or GED equivalent
Experience handling currency and ability to add, subtract, multiply and divide
One year customer service experience
Enthusiasm to create a friendly, courteous, pleasant first impression of library
Knowledge of the purposes and functions of libraries preferred
Comfortable handling multiple tasks and prioritizing workflows
Passion to work with the public in a positive manner
Working Conditions:
Work is performed in a typical library environment. Must have valid driver’s license and proof of auto insurance or have the ability to arrange own transportation between library and other locations as needed.
What we offer
Salary range:
$16.56 - $17.60 per hour
40 vacation hours annually
45 sick hours annually
Paid holidays
Additional paid leave time accrued at a rate of 1 hour per 40 hours worked
Tuition assistance program
Employee Assistance Program (EAP)
This part-time, non-exempt position is scheduled for 20 hours per week and include the following schedule:
Primarily Monday - Friday 9am-1pm and every 3rd Saturday rotation
The selected candidate will report to the Patron & Technical Services Manager.
The New Lenox Public Library District enhances the quality of life in our community by fostering lifelong discovery, education, and opportunity. The library serves a population of approximately 41,000 residents. We are an Equal Opportunity Employer.
No phone calls, please.
Apply now
Level
EntryL2
Salary
$16.56 - $17.60 per hour
Location
New Lenox, IL
Occupation
Library Assistants, Clerical
Industry
Libraries and Archives
Posted
8 days ago
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