Remote Bilingual Service Desk Analyst (Spanish/English)

CAI is seeking a Bilingual (Spanish/English) Service Desk Analyst to provide Level 1 technical support remotely. You will handle inquiries from associates and vendors via phone, email, or chat, ensuring effective resolutions and precise ticket documentation. The role requires at least 6 months in a service desk or technical support position, strong customer service skills, and bilingual fluency. The schedule is full-time with remote work options, and competitive compensation and benefits apply.