Service Operations Designer
virtual vocationsDenver, CO
Service Operations Designer
L6
virtual vocationsDenver, COyesterday
Occupations
Business Operations Specialists, All OtherMedical and Health Services ManagersManagement AnalystsIndustries
Computer Systems Design ServicesAll Other Miscellaneous Ambulatory Health Care ServicesIndustrial Design ServicesWorking remotely, the full-time Service Operations Designer will design and implement AI-enabled products and services in care delivery, collaborating with local teams to improve workflows and operational efficiency.
Key responsibilities:
Embed with local teams to map current care delivery processes and identify areas for improvement
Design service blueprints for AI-enabled products, detailing roles, workflows, and operational policies
Define operational measures and develop change management plans to ensure successful implementation and adoption of new services
Required qualifications:
7+ years of experience in operations, process improvement, or service design, with at least 3 years in the healthcare industry
2+ years of experience in a Care Delivery Organization, designing AI-enabled products and services
Experience facilitating Lean or kaizen events with frontline teams
Proficiency in using AI tools and process mapping/analytics tools
Demonstrated ability to analyze operational measures and communicate findings effectively in writing
Apply now (opens in a new tab)
Level
LeadL6
Location
Denver, CO
Occupation
Business Operations Specialists, All Other
Industry
Computer Systems Design Services
Posted
yesterday
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