Starter / Player Assistant
raccoon creek golf courseCentennial, CO
Starter / Player Assistant
L2
raccoon creek golf courseCentennial, COyesterday
Occupations
Parking AttendantsAutomotive and Watercraft Service AttendantsAmusement and Recreation AttendantsIndustries
Golf Courses and Country ClubsAll Other Amusement and Recreation IndustriesSports Teams and ClubsStarter / Player Assistant
The Starter / Player Assistant plays a critical role in organizing groups on the first tee, maintaining the tee schedule and keeping records of cart numbers, turn and finish times. The Starter / Player Assistant is also critical in getting our message to the players in terms of golf cart traffic, pace of play expectations and care of the course.
They will provide a critical customer service role, communicating with players on the course. In addition to optimizing our pace of play, the Starter / Player Assistant will communicate vital information about golf cart traffic regulations, course rules and etiquette. The Starter / Player Assistant is a point of contact with all players, communicating information about course conditions and the day's pace of play. They will also serve a critical role in summoning help when emergency assistance is needed.
Responsibilities Include:
Provide a friendly greeting to all players you encounter on the course. Promote and offer outstanding customer service. Greet and deliver a consistent message to each group and give them the opportunity to voice any concerns
Make sure that each group is aware of our pace of play policy and what is happening on the course ahead of them on any given day. Provide updates as warranted
Coordinate with the Starter and Golf Shop to monitor the pace of play. Obtain golf cart numbers for each group. Maintain contact with the Starter to track times and turn times for each group
Confirm with the first ten groups of the day tee times that the turn time is expected to be 2 hours or less with a 4-hour finish
The expectation for the remainder of the day is to maintain contact with the group ahead
It is imperative that we correct the pace of slow groups as soon as possible. Monitor subsequent groups to determine if they are maintaining proper pace of play. Follow up with any slow group and check their progress. If they return to the proper pace, thank them
Diplomatically provide instructions to groups requiring pace of play improvement. Stress that the staff is concerned with their relationship with the group in front of them, not the group following them
Any time you determine that a situation with a golfer is becoming confrontational and/or out of control, immediately advise the golf shop
Track pace of play/starting sheets and turn in the sheet at the end of the day to the golf shop
Utilize the GPS system to assist your efforts as a player assistant
Assist with the staging of golf carts during morning shifts and assist with the de-staging of golf carts during any p.m. shift. as needed
Assist golfers in the location of any items lost on the course
Monitor golf cart traffic on the course and correct any improper cart driving patterns
At the direction of the golf shop staff, the player assistant shall maintain the cleanliness and stocking of supplies of the two on course restrooms
Perform all other duties as directed by the golf shop staff
Pick up loose trash around the course and carry plenty of sand/seed mix to replenish golfer cart containers and fill in divots as you travel the course.
Why work with us?
Part Time employees at Raccoon Creek enjoy the opportunity to make t-times and play at no charge on Mondays and Tuesdays. Carts are optional and cart fees are only $10 for 18 holes. Employees may also play at no charge on a "space-available" basis on all other days. Employees may bring guests to play for $28 for 18 holes. This "employee guest rate" includes a cart. 9-hole fees during pre-determined times are half of these amounts. Employees may also utilize the driving range at no charge. Employees also receive discounts on Food and Beverage in our Golf Course Restaurant and on merchandise in the Golf Shop.
Apply now
Level
EntryL2
Location
Centennial, CO
Occupation
Parking Attendants
Industry
Golf Courses and Country Clubs
Posted
yesterday
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