Onsite CX Supervisor: Lead, Coach & Improve

Rheem Manufacturing Company seeks a Supervisor, Customer Experience to lead CX professionals and coordinate service for internal and external customers on complex issues. The role involves onboarding staff, supervising daily operations, and driving process improvements across the customer support function. Based on the North America division, the position is on-site in Montgomery, AL, with focus on delivering high standards in productivity, quality, and customer service.