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Client Service Associate

L5

core venturesHonolulu, HI2 days ago
Client Service Associate Honolulu Financial Partners is a boutique wealth management firm managing approximately $480 million for clients across Hawaii and the mainland — primarily retirees and families managing inherited assets. We are affiliated with LPL Financial and rank among their top-performing independent offices nationally. Two things make us unusual. First, our licensed staff pool income rather than being compensated on what they individually sell — we partner with each other, not compete. Second, we are deliberately old-fashioned: we answer the phone within three rings, we mail letters with envelopes and stamps, and we choose personal over efficient. Gratitude, appreciation, and support are the working culture here. As a Client Service Associate you'll be supporting our advisory and operations team. A Series 65 or Series 66 registration is required in order to work directly with clients.
Responsibilities:
  • Prepare specific research and portfolio updates supporting our advisor's annual outbound client calls
  • Assist our Operations Manager in verifying that assets have been transferred appropriately
  • Resolve issues with vendors and home office irregularities
  • Contact clients to verify information and ensure forms are returned on a timely basis
  • Join scheduled conference calls with clients and their 401(k), 457, and other custodians to help clients understand their options and transfer funds to our firm
Qualifications:
  • Active Series 65 or Series 66 registration (required for client-facing work in this role)
  • Strong attention to detail and reliable follow-through on paperwork and deadlines
  • Comfort on the phone with older clients — patient, clear, and unhurried
  • A collaborative temperament; this is a support role within a small, close-knit team
  • Familiarity with IRAs, rollovers, and retirement plan transfers is a plus
Salary & Benefits: Competitive Salary, based on experience Performance bonusPTO + Paid Holidays 401(k) + Company Match
Apply now (opens in a new tab)
Apply now (opens in a new tab)

Level

SeniorL5

Location

Honolulu, HI

Occupation

Personal Financial Advisors

Industry

Portfolio Management and Investment Advice

Posted

2 days ago

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