Concierge - Fashion Valley
brobston groupSan Diego, CA
Concierge - Fashion Valley
L4
Summary:
The Concierge will welcome and assist clients in-store, ensuring each guest receives the highest level of courtesy and a seamless luxury experience. This role partners with the Client Experience team and broader store staff to manage client relationships, maintain appointment calendars, and support in-store events. The Concierge contributes to back-of-house efficiency and helps achieve individual and team goals in support of the business strategy.
Responsibilities:
Serve as the client's first point of contact and set the tone for their in-store experience. Build genuine relationships by determining client needs and directing them to appropriate departments and universes. Maintain and manage the daily calendar of client appointments and ongoing in-store events. Collaborate with the Client Experience team and store colleagues to deliver a seamless client journey. Support back-of-house operations and work toward individual and team performance targets.
Requirements:
Be an ambassador of the brand, delivering high standards of courtesy, integrity, and professionalism. Strong interpersonal and communication skills with a client-focused mindset. Organizational ability to manage scheduling and coordinate events and appointments. Commitment to teamwork and contributing to store performance and client experience initiatives.
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Level
MidL4
Location
San Diego, CA
Occupation
Concierges
Industry
Clothing and Clothing Accessories Retailers
Posted
today
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