Mitigation Coordinator and Estimator
highgroundGreensboro, NC
$22.00/hour
Apply nowMitigation Coordinator and Estimator
L4
highgroundGreensboro, NC5 days ago
$22.00/hour
Occupations
Secretaries and Administrative Assistants, Except Legal, Medical, and ExecutiveClaims Adjusters, Examiners, and InvestigatorsInsurance Appraisers, Auto DamageMitigation Coordinator And Estimator For over 37 years, Power Dry has been a trusted leader in water damage restoration throughout the Kansas City metro area, delivering fast, reliable service when homeowners need it most. Now, Power Dry is expanding into North Carolina, bringing the same commitment to quality, customer service, and doing what we say we will do to a new market. As a Mitigation Coordinator and Estimator, you will manage insurance estimate creation, document control, file processing, and general administrative support. You will work cross-functionally with technicians, project managers, and external stakeholders to ensure all documentation and billing aligns with industry standards and insurance guidelines.
Key Responsibilities:
- Insurance Estimating & Billing
- Prepare detailed and accurate job estimates in accordance with insurance industry standards
- Collaborate with project managers and field technicians to gather scope-specific details
- Ensure estimates are submitted timely and follow up on pending approvals or revisions
- Support claim negotiations with insurance adjusters as needed
- Administrative File Management
- Create, organize, and maintain digital job files from intake to closeout
- Ensure all customer documentation, contracts, and photos are uploaded and accurately recorded
- Track job progress and follow up on outstanding paperwork or data
- Maintain internal databases and logs with up-to-date status and billing notes
- Customer & Vendor Coordination
- Respond professionally to incoming calls and emails, collecting detailed customer information
- Communicate with insurance companies and third-party administrators (TPAs) regarding estimate status and documentation
- Assist customers with billing-related questions and ensure a positive service experience
- General Office Support
- Perform administrative tasks including data entry, document formatting, reporting, and cross-team support
- Assist in refining internal billing workflows and administrative systems to improve efficiency
- Provide backup support to other office roles as needed during peak demand
Qualifications:
- RequiredHigh attention to detail with strong organizational and analytical skills
- Proficient with Microsoft Excel, document management, and basic office software
- Strong written and verbal communication skills
- Ability to prioritize multiple tasks in a fast-paced environment
- Self-starter with the ability to work independently and meet deadlines
- PreferredPrevious administrative experience in the insurance or emergency restoration industry
- Working knowledge of insurance claim processes and documentation standards
Benefits
Starting Pay: $22.00/hour + performance-based bonus potential
Health, Vision & Dental Insurance Life Insurance 401 (k) with company matchPTO and Holidays
Apply now
Level
MidL4
Salary
$22.00/hour
Location
Greensboro, NC
Occupation
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Industry
Claims Adjusting
Posted
5 days ago
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