P&C Licensed Service Team Lead
virtual vocationsDenver, CO
P&C Licensed Service Team Lead
L5
virtual vocationsDenver, COyesterday
Occupations
Insurance Sales AgentsFirst-Line Supervisors of Personal Service WorkersPersonal Service Managers, All OtherIndustries
Insurance Agencies and BrokeragesAll Other Insurance Related ActivitiesDirect Property and Casualty Insurance CarriersDriving strong customer service outcomes, the full-time remote P&C Licensed Service Team Lead will lead a high-performing service team, ensuring consistent service quality and supporting day-to-day call center operations.
Key responsibilities:
Serve as an agency expert on P&C, ensuring high-quality decision-making
Regularly coach and mentor a team of 8-10 agents to achieve exceptional customer experiences
Analyze individual agent performance reports to inform operational changes and improve service outcomes
Required qualifications:
3+ years of experience in a leadership role
Active P&C or Personal Lines Insurance License
Strong analytical skills with the ability to evaluate data and reports
Experience in coaching and motivating teams
Empathetic approach towards agents and customers
Apply now (opens in a new tab)
Level
SeniorL5
Location
Denver, CO
Occupation
Insurance Sales Agents
Industry
Insurance Agencies and Brokerages
Posted
yesterday
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