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Director of Operations - North Carolina

L7

red lobsterOrlando, FLtoday

Occupations

General and Operations ManagersFood Service ManagersFirst-Line Supervisors of Food Preparation and Serving Workers

Industries

Full-Service RestaurantsLimited-Service RestaurantsCafeterias, Grill Buffets, and Buffets
Overview: Director of Operations (DO) will serve as the market leader for approximately 8-10 Operating Company restaurants within a division. Reporting to a Regional Vice President of Operations, the Director of Operations ensures that restaurant leadership teams within the market execute at an optimal level in order to drive profitable Same-Restaurant-Sales and Guest Count growth. The Director of Operations will ensure 100% compliance to the Operating Company's HR, Finance, and other functional standards and processes. Additional emphasis will be placed on coaching and developing General Managers, coaching and developing high-potential Restaurant Managers, and contributing to the identification, development, retention, and promotion of high-potential, diverse talent within a market.
Required Skills & Experience:
  • Experience leading a team of Restaurant Managers and creating accountability for performance including increased sales, high levels of guest and employee satisfaction, and consistent compliance of standards
  • Experience in supporting new restaurant growth and coaching new restaurant management teams
  • Able to execute business plans for profitable Guest Count and Same-Restaurant-Sales growth within a market
  • Able to deliver Operations Excellence
  • Able and willing to hold crucial conversations with leadership teams about guest service and employee experiences
  • Demonstrated skill at coaching and providing feedback to developing leaders
  • Able to monitor trends and make adjustments to operations as require Key Qualifications (Training, Knowledge, and/or Certification)
  • Demonstrated strength in identifying and developing high potential leaders and building a diverse bench to support business growth
  • Successful operation of a high volume unit that operates with operational excellence and high levels of guest and employee satisfaction
  • Multi-unit operational skills at the restaurant level
  • Demonstrated strength in identifying and building a diverse team; and coaching and developing managers
  • Bachelor's degree preferred.
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Apply now (opens in a new tab)

Level

ManagerL7

Location

Orlando, FL

Occupation

General and Operations Managers

Industry

Full-Service Restaurants

Posted

today

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