Logistics & Dispatch Manager

Responsibilities: Build the function: Design and stand up the processes, SOPs, and checklists for kitting, dispatch, delivery, and returns. Hire and lead a team: Recruit, hire, and manage the coordinators and dispatchers who will execute day-to-day logistics as volume grows. Set the bar for how the team operates. Own the equipment lifecycle end to end: Requests, scheduling, delivery, tracking, returns, inspection, and damage logging across every active site. Build the real-time source of truth: Establish the systems and tracking that give the company accurate, live visibility into equipment location, quantity, and availability across all active sites. Own the transportation fleet: Manage the internal vehicle fleet and build the strategy for supplemental transport (leasing, carriers, couriers) as needs scale. Build the playbook for contingency response when things go wrong in the field, and lead the response when they do.

Requirements: 5-7+ years in logistics, dispatch, fleet operations, or field equipment coordination, with a track record of building or scaling a function. Experience hiring, managing, and developing a team. Ownership of physical equipment through a full cycle - dispatch, delivery, recovery, return. A bias toward building systems and process rather than working around their absence. Excellent communication skills - comfortable coordinating across multiple teams and external partners. Proficiency with tracking systems, spreadsheets, and project management tools (e.g., Google Sheets, Jira, Confluence, inventory systems).Valid driver's license. Thrives in a fast-paced, rapidly changing environment; comfortable making decisions in real time without waiting for permission. The US base salary range for this full-time position is between $150,000-225,000 annually. The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.