Webinar Facilitator Analyst

Key responsibilities: Manage high-volume client communications and oversee incoming/outgoing emails Collaborate with the webinar team to promote webinars and provide technical support during events Lead User Acceptance Testing (UAT) for website enhancements and analyze reports to monitor user activity

Required qualifications: Bachelor's degree with expertise in writing and a minimum of 2 years' experience Experience in editing and creating 508-compliant products Proficiency in Microsoft Office Suite and familiarity with platforms like Zoom and Share Point Understanding of webinar technology and editing software or a willingness to learn Ability to work collaboratively in a fast-paced environment while maintaining a positive attitude