Technical Services Engineer
virtual vocationsDenver, CO
Technical Services Engineer
L5
virtual vocationsDenver, CO4 days ago
Occupations
Computer Systems Engineers/ArchitectsNetwork and Computer Systems AdministratorsComputer User Support SpecialistsIndustries
Computer Systems Design ServicesOther Computer Related ServicesAll Other Miscellaneous Ambulatory Health Care ServicesServing as the primary point of contact for users, the remote Technical Services Engineer will provide expert support, troubleshoot healthcare IT issues, and coordinate client project implementations while ensuring high service quality.
Key responsibilities:
Coordinate projects and manage customer communication to resolve issues effectively
Provide second-level support for healthcare IT systems, troubleshooting and resolving escalated technical issues
Collaborate with cross-functional teams to improve support processes and maintain compliance with regulatory standards
Required qualifications:
Experience in healthcare IT support or a related field
Proven ability to manage client projects from initiation to completion
Strong understanding of ticketing systems and incident management
Ability to work collaboratively with IT, Product, and Engineering teams
Knowledge of regulatory standards relevant to healthcare IT
Apply now (opens in a new tab)
Level
SeniorL5
Location
Denver, CO
Occupation
Computer Systems Engineers/Architects
Industry
Computer Systems Design Services
Posted
4 days ago
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