Hotel Front Desk Receptionist

Responsibilities: Bookkeeping: keep accurate records of all hotel guest account informationGreet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card informationField customer complaints when necessaryManage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programsConnect with the housekeeping department to ensure guest accommodations are readyQualifications: Comfortable taking telephone calls and mitigating stressful situationsPossesses strong customer service skills, interpersonal skills, organizational skills, and time management skillsHas previous experience or working knowledge of Microsoft Office and reservation management systemsHigh school diploma, GED, or equivalentAt least one year of hospitality industry experience as a hotel front desk agent or similar position preferred Compensation: $17 hourly•