Pre-Sales Engineer Palo Alto, CA,

Pre-Sales Engineer In this role, you'll play a pivotal role in our customer journey, acting as a trusted advisor and technical expert. You'll partner with our sales team to support existing deals and empower customers to make informed decisions about our solutions. Deep Dives with Customers: You'll collaborate with potential customers to understand their specific needs and challenges. Through technical discussions, you'll guide them through the decision-making process, explaining how Pathway addresses their unique requirements. Installation Expertise: You'll be the go-to person for all things installation. Prepare customers for the implementation process by walking them through security considerations, pipeline setup, and any other technical aspects. Building Trust and Relationships: Developing strong rapport with customers is key. You'll foster trust by being empathetic, likable, and demonstrating a genuine interest in their success. Knowledge Powerhouse: You'll stay up-to-date on our solutions and industry trends, ensuring you can confidently answer technical questions customers might have. We're looking for someone who: Possesses 5+ years of experience in a technical sales or application engineering role. Has a strong understanding of technical concepts and the ability to translate them into easy-to-understand language for non-technical audiences. Demonstrates excellent communication and presentation skills, effectively conveying complex information in an engaging manner. Thrives in a collaborative environment and enjoys working as part of a team. Is a natural problem solver, with a passion for helping others achieve their goals. Can navigate different cultures easily. Maintains a high degree of integrity and trustworthiness. Working Place: Palo Alto, California, United States