Patient Experience Coordinator - Medical Receptionist

Baystate Health is seeking a patient-focused Medical Receptionist for Adult Medicine in Springfield. The role supports onboarding patients, verifying demographics and insurance, answering calls, and guiding them through the visit process with a friendly demeanor. The position requires HS graduation and preferred 18 months of related experience. Strong customer service and multitasking abilities are essential for coordinating scheduling, payments, and referrals in a fast-paced clinic setting.